Privacy Policy

Privacy Notice for Compass North Digital Ltd

Last Updated: 28th October 2024

Compass North Digital (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store, and protect personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. It also outlines your rights and how you can exercise them.

1. Information We Collect
We may collect and process the following personal data:

Personal Identification Information: such as your name, email address, telephone number, job title, and company name.
Technical Data: including your IP address, browser type, device information, and operating system.
Usage Data: details about how you use our website, including pages visited and interactions with our content.
Communications Data: information provided when you contact us via email, phone, or online forms.

2. How We Use Your Personal Data
We may use your personal data for the following purposes:

To Provide Services: enabling us to deliver our services, respond to enquiries, and offer customer support.
To Improve Our Services: analysing website usage to enhance functionality and user experience.
To Communicate with You: sending updates, responding to queries, and informing you about our services.
To Comply with Legal Obligations: fulfilling legal, regulatory, and compliance requirements.
For Marketing Purposes: if you have provided explicit consent, we may use your data to send you marketing communications that we think may be of interest.

3. Lawful Basis for Processing
Under GDPR, we process personal data based on the following lawful bases:

Consent: where you have given us explicit consent to process your data for specific purposes, such as marketing communications.
Contractual Necessity: processing necessary to fulfil our contractual obligations with you.
Legitimate Interests: processing that supports our business operations while respecting your rights and freedoms.
Legal Obligation: processing required to meet legal and regulatory requirements.

4. Sharing Your Personal Data
We may share personal data in the following circumstances:

With Service Providers: who assist in our business operations, such as IT support, data analytics, and website hosting.
Business Transactions: if Compass North Digital undergoes a business transaction (e.g., merger, acquisition), personal data may be transferred to new owners.
Legal Compliance: when required by law, court order, or government request to comply with legal obligations.

5. International Transfers
We may transfer your personal data outside of the European Economic Area (EEA). When such transfers occur, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with GDPR.

6. Data Retention
We will retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Notice or as required by law. When data is no longer needed, we will securely delete or anonymise it.

7. Your Rights
Under GDPR, you have certain rights regarding your personal data, including:

Access: the right to request access to your personal data.
Rectification: the right to correct inaccurate or incomplete data.
Erasure: the right to request deletion of your personal data, under certain conditions.
Restriction: the right to request that we restrict the processing of your data in specific circumstances.
Portability: the right to receive your data in a structured, commonly used, and machine-readable format.
Objection: the right to object to our processing of your data based on legitimate interests.
Withdraw Consent: if we rely on consent for processing, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Security of Your Personal Data
We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of electronic transmission or storage is fully secure.

9. Changes to This Privacy Notice
We may update this Privacy Notice periodically to reflect changes in our practices or legal requirements. We will post any updates on our website and, where appropriate, notify you by email.

10. Contact Us
If you have questions about this Privacy Notice or wish to exercise your rights, please contact us at:

Compass North Digital
Email: peter@compassnorth.digital
Phone: 07742040625
Address: 8 Tintagel Way, Clitheroe, BB7 2RL